Whether you run a coffee shop, a retail store, or a full-service restaurant, receipt paper is one of those behind-the-scenes essentials that keeps your business moving. But when it comes time to restock, should you order thermal or non-thermal paper?
The answer depends on your printer type, how long your receipts need to last, and what kind of printing quality you need. In this blog, we’ll break down the differences between thermal and non-thermal receipt paper — and help you decide what’s best for your business.
What is Thermal Receipt Paper?
Thermal paper is coated with heat-sensitive chemicals that react when passed through a thermal printer. Instead of using ink or toner, the printer uses a heated printhead to create sharp, dark images directly on the paper.
Key advantages:
- No ink, toner, or ribbon needed
- Fast, quiet printing
- Ideal for high-volume environments like restaurants or retail
What is Non-Thermal Receipt Paper?
Non-thermal paper includes types like bond paper or carbonless paper, which require ink or ribbons to print. These are used with impact printers (like dot matrix) or inkjet printers.
Key advantages:
- More durable over time
- Permanent print quality
- Best for documents that need to last
Thermal vs. Non-Thermal Paper: Key Differences
| Feature | Thermal Paper | Non-Thermal Paper |
|---|---|---|
| Printing Method | Heat-activated coating | Ink, toner, or ribbon |
| Durability | Prone to fading over time | More stable and long-lasting |
| Print Speed | Very fast | Slower |
| Cost | Higher per roll, but no ink cost | Lower per roll, but ongoing ink costs |
| Eco Impact | May contain BPA/BPS | Often more eco-friendly |
Pros and Cons at a Glance
Thermal Paper Pros:
- No ink or toner required
- Fast, efficient, and low-maintenance
- Quiet and compact printer design
Thermal Paper Cons:
- Can fade over time
- Not ideal for long-term storage
- May contain chemical coatings like BPA or BPS
Non-Thermal Paper Pros:
- Durable, long-lasting prints
- Great for detailed images or logos
- Often more environmentally friendly
Non-Thermal Paper Cons:
- Requires ink or ribbon
- Slower and potentially noisier
- Higher maintenance and consumable costs
Which One Should You Use?
Choose thermal paper if you:
- Need fast, quiet printing
- Run a high-volume business (e.g., restaurant, café, retail)
- Only need to keep receipts short term
Choose non-thermal paper if you:
- Need long-lasting receipts (e.g., for warranties, accounting)
- Require detailed logos or invoice formatting
- Want a more permanent, archival-quality print
Frequently Asked Questions
Cash register paper may seem like a simple product, but there are several factors to consider when choosing the right type for your business...
What’s the main difference between thermal and non-thermal paper?
Thermal paper prints with heat and doesn’t require ink, while non-thermal paper needs ink or ribbon and uses a traditional printer.
Can thermal receipts be used for long-term storage?
No — thermal paper tends to fade over time, especially if exposed to heat or light. It’s best for short-term use.
Is thermal paper safe?
Some thermal paper contains BPA or BPS. Many suppliers now offer BPA-free options, but non-thermal paper is generally seen as a safer, more eco-conscious choice.
Is non-thermal paper more environmentally friendly?
Yes — especially if it's made from recycled materials and doesn’t use chemical coatings. It also avoids the need for heat-sensitive chemicals.
Which type of paper works with my POS printer?
It depends on the printer model. Thermal printers only work with thermal paper, while dot matrix or inkjet printers require non-thermal paper and a ribbon or cartridge.