How to Choose the Right Cash Register Paper for Business

From Receipt Clarity to Printer Compatibility, the Right Paper Keeps Canadian Restaurants Running Smoothly

When it comes to running a business, small details make a big difference—and one of those details is your receipt paper. Whether you're operating a bustling restaurant, a retail store, or any business that relies on a POS system, choosing the right cash register paper ensures fast, clean transactions and helps you maintain reliable records.

At C-Pac, we stock a full range of thermal, bond, and carbonless papers—each suited to different business needs. Here's how to choose the right option for your setup.

Types of Cash Register Paper

1. Thermal Paper

Thermal paper is heat-sensitive and prints without ink. It's the most common type used in Canadian restaurants and retail stores thanks to its speed and efficiency.

  • Pros: Fast, silent printing. No ribbons or ink required.
  • Best for: Quick-service restaurants, cafés, retail stores, and grocery counters.
  • Watch for: Fading over time—especially in heat or direct sunlight. Always choose BPA-free rolls to meet current health standards.

2. Bond Paper

Bond paper is used in older or dot matrix-style printers. It requires ink ribbons to print and produces long-lasting, archival-quality receipts.

  • Pros: Durable print that won’t fade.
  • Best for: Legal or financial offices, or anywhere long-term documentation is needed.
  • Watch for: Slower printing and ongoing ink costs.

3. Carbonless Paper (NCR)

This paper is ideal when you need multiple receipt copies. It creates duplicates automatically as you write or print.

  • Pros: Multi-copy receipts without messy carbon paper.
  • Best for: Delivery services, accounting, or businesses that need customer and merchant copies.
  • Watch for: More expensive than single-ply thermal paper.

Key Factors to Consider

Paper Width

Common widths include 57mm and 80mm.

  • 57mm: Fits mobile or handheld POS systems.
  • 80mm: Standard for many Epson and Star printers—ideal for kitchen chits and customer receipts.
    Always check your printer specs.

Paper Length

Longer rolls mean fewer replacements and are more cost-effective in busy restaurants. Standard lengths range from 70–230 feet per roll.

Print Quality

Higher brightness and thickness (caliper) improve legibility and reduce the risk of jams or paper dust inside your machine.

Environmental Impact

C-Pac offers BPA-free and environmentally friendly paper options. Ask about sustainable choices that align with your green goals.

Frequently Asked Questions About Cash Register Paper

What type of receipt paper is best for restaurants?

Thermal paper is ideal. It prints fast, handles high volumes well, and doesn’t require ink. Choose BPA-free thermal rolls in the right width for your POS printer.

What’s the difference between bond and thermal paper?

Bond paper uses ink and is better for long-term storage. Thermal paper uses heat to print and is faster but fades over time. Your printer type usually determines which one you need.

Can I use any size roll in my POS printer?

No. Your printer requires a specific width—commonly 57mm or 80mm—and has limits on roll diameter. Check your model’s manual or ask us for help matching the right roll.

Is thermal paper eco-friendly?

Some thermal paper contains BPA or BPS, which can impact recyclability. Look for BPA-free or phenol-free options. C-Pac offers sustainable thermal rolls that meet Canadian standards.

Does C-Pac offer custom-printed receipts?

Yes! We supply custom thermal receipt rolls compatible with leading printers like Epson and Star. Add your logo, promo message, or return policy to every receipt. Contact us for samples and quotes.