Not all receipt paper is created equal—and choosing the wrong type can lead to faded receipts, printer jams, and unexpected expenses. Whether you're running a restaurant, retail store, or quick-service counter, having the right register paper helps ensure fast, reliable transactions and clear records.
At C-Pac, we stock a wide range of paper rolls—including thermal, bond, and carbonless options—all compatible with leading printers used across Canada. Here’s how to select the right paper for your business.
Thermal Paper: Ideal for Speed and Convenience
Thermal paper is heat-sensitive and doesn’t require ink or ribbons. It’s the most common paper used in modern POS systems.
- Best for: Restaurants, retail counters, and credit card machines
- Sizes available: 2 ¼" (57mm) and 3 ⅛" (80mm)
- Advantages: Quiet operation, fast printing, fewer moving parts
- Tip: Choose BPA-free rolls for safety and compliance
Bond Paper: Ink-Based and Archival Quality
Bond paper is used with impact or dot matrix printers and requires an ink ribbon to print. It’s often found in older POS setups or where long-term record-keeping is essential.
- Best for: Legal, accounting, or kitchen environments with high heat
- Advantages: Durable print, doesn’t fade over time
- Sizes: Check printer model for width and core compatibility
Carbonless Paper: For Duplicate or Triplicate Copies
Also called NCR (No Carbon Required), this paper is used when you need multiple copies of a transaction.
- Best for: Delivery services, invoicing, or any situation where both customer and merchant need a copy
- Advantages: No carbon sheets, clear duplicate creation
- Available formats: 2-ply, 3-ply options in various widths
Choosing the Right Paper Roll: What to Look For
- Width: Most common are 57mm (2 ¼") and 80mm (3 ⅛")—check your POS printer’s spec sheet
- Length: Longer rolls (up to 230') reduce the need for frequent refills
- Core Size: Most cores are ½", but some printers require smaller or larger ones
- Printer Compatibility: Know if your machine is thermal or impact before buying
- Print Quality: Choose high-brightness paper for better legibility and fewer jams
- Sustainability: C-Pac offers BPA-free and recyclable options
Frequently Asked Questions About Cash Register Paper
Cash register paper may seem like a simple product, but there are several factors to consider when choosing the right type for your business. To help you navigate the options, we've compiled a list of frequently asked questions about cash register paper, covering dimensions, printer compatibility, and more.
1. What Are the Standard Dimensions of Cash Register Paper?
Cash register paper comes in various sizes, typically measured by width and roll length. Common widths include:
- 2 ¼ inches (57mm): Frequently used for credit card machines and compact POS systems
- 3 ⅛ inches (80mm): Standard size for most restaurant and retail POS systems
Roll length can vary from 50 to 230 feet. The best length depends on your printer and how often you want to change rolls.
2. How Do I Know if the Paper Is Compatible with My Printer?
Compatibility depends on three main factors:
- Paper width: Must match your printer’s input width
- Core size: Standard sizes include ½ inch and 7/16 inch
- Printer type: Thermal printers require thermal paper; impact printers use bond or carbonless paper with ink ribbons
Always check the manufacturer’s specs before ordering.
3. What Is Thermal Paper, and How Is It Different from Regular Paper?
- Thermal Paper: Coated with a chemical that reacts to heat—no ink or ribbon needed
- Bond Paper: Standard paper that requires ink or a ribbon to print
- Carbonless Paper: Layers of coated paper that create copies without carbon sheets
Thermal paper is faster and cleaner but can fade over time. Bond and carbonless papers are better for long-term records.
4. How Can I Ensure My Cash Register Paper Is of Good Quality?
Look for:
- Thickness: Thicker rolls reduce jams and curling
- Brightness: Brighter paper ensures clear text
- Packaging: Rolls should be wrapped to protect against moisture and dust
Ask your supplier (like C-Pac!) for premium-grade options.
5. Is There Environmentally Friendly Cash Register Paper?
Yes. Look for:
- BPA-free thermal rolls
- Recycled bond paper
- Phenol-free paper (for more eco-conscious buyers)
C-Pac offers a variety of eco-forward paper options that still perform at a high level.
6. Can I Use Any Type of Paper in My Cash Register?
No. Using the wrong type can damage your printer or produce unreadable receipts. Always use paper that matches your printer’s requirements in terms of size and type.
7. How Do I Store Cash Register Paper to Maintain Its Quality?
- Keep dry: Moisture ruins paper and affects printing
- Avoid heat/sunlight: Especially for thermal paper
- First-in, first-out: Use older rolls first to avoid waste
Proper storage can extend shelf life up to three years.