Whether you're opening a new restaurant or reordering for the first time, buying POS supplies can feel overwhelming. There are dozens of paper sizes, printer types, and packaging options — and not all products are created equal.
At C-Pac, we’ve been helping businesses like yours since 1983. Here's what you need to know to make sure your supplies are compatible, sustainable, and cost-effective.
Know Your POS Printer Type
Before you buy paper rolls or ribbons, the first step is to confirm what kind of POS printer you’re using.
- Thermal printers: These require heat-sensitive thermal paper (no ink needed).
- Impact printers: These use bond paper and printer ribbons to create images by striking the paper.
If your printer takes a ribbon, it's almost always using bond paper. If it doesn’t, you’re likely using thermal.
Choosing the Right Paper Rolls
Once you know your printer type, it’s all about the right size and paper type:
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Thermal Rolls: Look for BPA-free or phenol-free options for safety and eco-conscious use.
Common sizes: 2-1/4" x 45', 3-1/8" x 200'. -
Bond Rolls: Used in kitchens and impact printers. Available in 1-ply, 2-ply, or 3-ply versions for multiple copies.
Popular size: 3" x 150'.
Not sure which size fits your machine? Check your current roll, your printer manual, or contact us for help.
Do You Need a Printer Ribbon?
Impact printers use ribbons, and not all ribbons are the same. You’ll find model numbers like ERC-30, ERC-38, or SP700. Some are purple only, while others are black/red — great for highlighting voids or errors in kitchen settings.
We carry all major types and can help confirm which one your printer uses.
Looking for Eco-Friendly Receipts?
C-Pac proudly offers EcoChit — a line of sustainable, phenol-free thermal paper rolls:
- Made from PEFC and FSC-certified paper
- Helps regenerate ecosystems through Veritree and Ocean Wise partnerships
- Each case purchase plants two traceable trees
- Now helping restore kelp forests off Vancouver Island
If you're serious about reducing your business's footprint, EcoChit is the smart switch.
Save More with Bulk Orders
POS supplies run out faster than you think. Buying by the case means you’ll:
- Avoid last-minute reorders
- Save money per roll or ribbon
- Stay stocked through busy weeks
Bonus: You’ll receive free shipping on orders over $200, anywhere in Canada.
Frequently Asked Questions
How do I know what paper roll size I need?
Check the core and width of your current roll or refer to your printer’s model number. Still unsure? We’re happy to help — just contact us.
What’s the difference between 1-ply and 2-ply bond paper?
1-ply is a single layer. 2-ply creates a copy — great for kitchen use where duplicates are needed.
What’s the benefit of phenol-free thermal paper?
Phenol-free options like EcoChit are safer for staff, better for recyclability, and don’t contain harmful chemicals like BPA or BPS.
How do I place an order?
You can reach out to us anytime via our Contact Us page and a member of our team will help you with pricing, availability, and order options.
Ready to Get Started?
Whether you need thermal paper, kitchen rolls, printer ribbons, or takeout containers, we’ve got your business covered — with reliable stock, fast shipping, and eco-smart options.
Available now at www.c-pac.com/shop